Some people think quality control is something you do once a project is finished. Is it right? Does it work? These are questions we seldom have to ask—because for us, quality control starts long before this stage.
In fact, it starts even before we touch any project or crack out any tools. At DSM, quality control is a mind thing. It’s being attuned to your work. It’s loving what you do. Do we have a white glove test? We do. It’s called pride.